Tag Archives: expertise


“When are we ever going to use this?” We’ve all heard that familiar groan coming from students questioning the relevance of their education. Although cliché, the question is a reasonable one: How is what I’m doing today applicable to what I will be doing tomorrow? While a teacher’s vague response regarding the importance of gaining problem-solving skills and learning how to think  may be reasonable for a class of high school students, it will not suffice for your e-learning training program. Training programs designed to improve job performance need to directly transfer to the job. When you look over the content of your e-learning training program, you need to ask yourself whether it allows for maximum transfer of training to the job. The ultimate goal of any training program, including e-learning, is to help learners transfer the skills and knowledge they have gained to real-world job applications. If learning is … Continue reading

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Would you knowingly get on a plane with a novice pilot? Or undergo surgery with a first year med student? Most of us, given the choice, would opt for an expert pilot and a highly acclaimed surgeon. In fact, we have come to expect a high-level of expertise, particularly in fields such as aviation and medicine. Where does this expertise that we literally “trust with our lives” come from? At its core, expertise is the result of intentional, well-designed training. When you look at your e-learning training program, ask yourself whether you have intentionally designed it to either develop or maintain expertise. In my last post in the series, I introduced the 3 principles that all training—including e-learning– should be designed to do: Optimize the potential for learning Develop or maintain expertise Transfer training to the job For this post, I’ll be focusing on expertise: what is an expert and … Continue reading

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